Privacy policy — Design to Merch

Who we are

Design to Merch is a ChatGPT app published and operated by AI Business Solutions LLC (“Design to Merch”, “we”, “us”). AI Business Solutions LLC is responsible for the data the app handles. This policy explains what the app stores, why, who receives it, how long we keep it, and the choices you have.

Design to Merch is the app publisher. SelecticDesigns.com (SOLD LLC) is a separate company and the seller. When you check out on the SelecticDesigns store, SelecticDesigns collects and uses your order, delivery and payment details under its own privacy policy.

Your conversation with ChatGPT is handled by OpenAI under its own privacy policy. Design to Merch receives only what ChatGPT sends to the app when you use it, such as your product choice, design options, your design description and wording, and the artwork image. We don’t receive your ChatGPT password or your payment card details.

If you share a photo with ChatGPT, the app doesn’t print that photo as it is. ChatGPT creates a new design from it in the chat, you review it, and only the artwork you approve is used.

What we store and why

Data Design to Merch stores, its purpose, and who receives it
What	Details	Why	Who receives it
Temporary artwork editing sessions	The artwork image you approve in ChatGPT, the design description and wording you asked for, your product choice and options, and the product pictures made from them. Stored encrypted and tied to a random session key, not to your name.	To let you refine your design and see product pictures without starting over. Sessions expire after two hours and are not a saved-design library.	Hosting; production and fulfillment partners (to make the product pictures)
Automated content-safety check	The artwork image you approve, your design description, and the wording in your design (such as names and dates). We keep a record of the result, which doesn’t contain the image or text itself.	To check automatically, before anything is made, that the design follows our content rules. A design that doesn’t pass isn’t made.	OpenAI’s automated moderation service
Retained print files	The print-ready version of your approved artwork for the product you chose, including any wording in it, and the enlarged image used to make it.	To make your product exactly as approved and to support the order afterwards, such as a reprint.	Hosting; image-processing services; production and fulfillment partners
Unlisted store product pages	A product page on the SelecticDesigns store with your artwork, product pictures, options and price.	So you can buy your design. The page is unlisted, but anyone who has the link can see it. An unused link stops working 7 days after it’s created.	SelecticDesigns and its store platform; anyone you share the link with
Order records	If you check out, SelecticDesigns and its store platform collect your order, contact, delivery and payment details at checkout. The app does not collect payment details. We may keep a record that links an order to the design it was made from.	To make, ship and support your order.	SelecticDesigns; its store platform and payment processors; production and fulfillment partners
Support records	Messages you send us, such as to support@designtomerch.com, and our replies.	To answer you, handle deletion and rights requests, and keep a record of what we did.	Email provider; SelecticDesigns when your message is about an order
Logs	Technical records such as times, request types, errors, performance and technical identifiers like IP address.	To run, secure and fix the service, and to prevent abuse.	Hosting and infrastructure providers

How long we keep it

Editing sessions (the approved image, your design description and wording, your options and the product pictures made in the session) expire two hours after they’re created. Expired sessions are cleared as the app runs.
Enlarged working images made while preparing your print file are kept for up to 24 hours. The print file made from them is kept as described below.
Purchase links stop working 7 days after they’re created if nothing has been ordered from them. A link that stops working isn’t the same as deletion: the page and its files can stay stored, as described in the next item.
Print files, unlisted product pages, content-check records and the records that link an order to its design are kept for up to 3 years after they’re created, or after the last order made from them if that is later. We don’t yet remove these automatically, so we remove them ourselves within that time.
Support messages are kept for up to 3 years after the conversation ends.
Logs are kept for up to 90 days.
Order, delivery and payment details are kept by SelecticDesigns under its own privacy policy.

We keep data longer only where the law requires it or to deal with a rights complaint or dispute. You can ask us to delete your data sooner (see below).

Analytics and tracking

Design to Merch and this website don’t use analytics, advertising or tracking tools today, and we don’t use cookies or pixels to follow you. We’ll update this policy before that changes. This website loads its fonts from an outside font service, which receives your IP address and browser details when a page loads.

Who receives data

We share data only with the kinds of recipients below, and only for the purposes in the table:

SelecticDesigns and its store platform, to host your product page and sell your order;
production and fulfillment partners, to make product pictures and to make and ship your item;
hosting and infrastructure providers, to run the app and store files;
image-processing services, to prepare your artwork at print resolution;
OpenAI’s automated moderation service, which screens the approved image, the design description and the design wording before anything is made;
our email provider, to handle support messages; and
authorities or others when the law requires it, or to protect rights and safety.

We don’t sell your personal information, and we don’t use it for advertising.

Unlisted product links

A purchase link opens an unlisted page on the SelecticDesigns store. It doesn’t appear in the store’s search or collections, but anyone who has the link can see the page and your artwork. The app asks you to accept this before it creates a link. Share the link only with people you’re happy to show.

Your choices

Deletion. Ask us to delete your artwork, print files and unlisted product page. We’ll do so unless they’re still needed for an order that’s being made or supported, or the law requires us to keep them.
Access and correction. Ask what we hold about you, or ask us to correct it.
Order data. For order, delivery or payment details, contact SelecticDesigns.

Email support@designtomerch.com. We may ask for the purchase link or other details to find your files and confirm the request is yours. Depending on where you live, you may have other rights under local law, and you can complain to your data protection authority.

Security

Editing sessions are encrypted and use random keys that are hard to guess. We limit who can reach stored files. No system is perfectly secure, so please don’t include sensitive personal information in your artwork.

Children

Design to Merch is not directed at children under 13, and we don’t knowingly collect their personal information. If you think a child has used the app, email us and we’ll delete the data.

Changes

We’ll update this page when the app changes how it handles data, and change the effective date above.

Contact

AI Business Solutions LLC, publisher of Design to Merch: support@designtomerch.com.